Question about "create by" in Action Log

Nov 17, 2010 at 2:55 PM

Hi Jim

We create certain workflow which update ours incidents by email.
Information from email add to Action log
 Set-scsmincident -ID $ID -comment $email.body

Everything work fine. But field "created by" in comment contain workflow account.
It is not what we need. We need user account who sent additional information by email.
How to resolve it?

And "Date time" field in the action log contain datetime in UTC format.
How to change this behaviour?

Thanks

regards

Alex