create users with the SCSM PowerShell Cmdlets?

Sep 29, 2011 at 12:18 PM

Is there any way to create users (SMinternal) with the SCSM PowerShell Cmdlets?

We have a third-party CRM for users not in AD. 
I would like to add a script to this CRM so that I can create users and incidents from this third-party CRM.

So far I have managed to create incidents with the New-SCSMIncident and the get-scsmincident cmdlets. However I can't figure out a way to create users. Can anybody point me in the right direction?

Oct 21, 2011 at 2:02 PM

This is how far I have come. I don't take credit for this since mostly everything is "borrowed".

The script uses 3.3 seconds to run. Any feedback to improve speed is welcome.


import-module SMLets


# A nice trick borrowed from
$ElapsedTime = [System.Diagnostics.Stopwatch]::StartNew()

write-host "Start - Elapsed Time: $($ElapsedTime.Elapsed.ToString())"

# Some variables
$CRM_firstname = "Flash"
$CRM_lastname = "Gordon"
$CRM_company = "01235 - QBT Inc."
$Domain = "SMInternal"
$UserName = "qbt.flashg"
# $Company = "QBT Inc"
$BusinessPhone = "55555226"

# Some email variables
$CRM_Epost_ChannelName = "SMTP"
$CRM_Epost_DisplayName = "CRM_Email_address_226"
$CRM_Epost_TargetAddress = ""
$CRM_Epost_Description = "This Emailaddress is importet from Contacts in CRM"

# Some Incident variables
$CRM_Title = "Test 226 A good title" 
$CRM_Description = "Test 226 A good description"
$Some_Support_dude = "gordon ramsey"

write-host "Variabler satt - Elapsed Time: $($ElapsedTime.Elapsed.ToString())"

# New User
# Author: Anton Gritsenko - FreemanRU
write-host "Part 1 - new user"

# Check on user
write-host "Part 1 - start - Elapsed Time: $($ElapsedTime.Elapsed.ToString())"
$Check_AD_Domain = (Get-SCSMObject -Class (Get-SCSMClass -Name System.Domain.User$)-Filter "FirstName -eq '$CRM_firstname' and lastname -eq '$CRM_lastname' and Domain -eq '$AD_Domain'").username
write-host "Check_AD_Domain: " $Check_AD_Domain

write-host "Part 1 - AD_domain - Elapsed Time: $($ElapsedTime.Elapsed.ToString())"

$Check_SMinternal = (Get-SCSMObject -Class (Get-SCSMClass -Name System.Domain.User$) -Filter "FirstName -eq '$CRM_firstname' and lastname -eq '$CRM_lastname' and Domain -eq '$Domain'").username
write-host $Check_SMinternal

write-host "Part 1 - done - Elapsed Time: $($ElapsedTime.Elapsed.ToString())"

If($Check_AD_Domain  -eq $null -and $Check_SMinternal -eq $null )
    Write-Host 'User is not in AD or SMinternal, user will get account in SMinteral: ' 
    $curClass = get-scsmclass "System.Domain.User"

    #        DisplayName=$DisplayName;

    new-scsmobject -Class $curClass -PropertyHashtable $param


        write-host "Bruker finnes alt i AD eller SMInternal: "$Check_AD_Domain 

# Epost
# Borrowed from Anton Gritsenko - FreemanRU
write-host "Part 2 - email"
write-host "Part 2 start - Elapsed Time: $($ElapsedTime.Elapsed.ToString())"
$managementGroup = new-object Microsoft.EnterpriseManagement.EnterpriseManagementGroup "localhost"
$userPrefRel = Get-SCSMRelationshipClass "System.UserHasPreference"
$userClass =  Get-SCSMClass System.Domain.User
[Microsoft.EnterpriseManagement.Configuration.ManagementPackType]$endpointClass = get-scsmclass -Name "System.Notification.Endpoint"
$userRefProj = $managementGroup.EntityTypes.GetTypeProjections() | ? {$_.Name -eq "System.User.Preferences.Projection"}
$sysMP = $managementGroup.ManagementPacks.GetManagementPack([Microsoft.EnterpriseManagement.Configuration.SystemManagementPack]::System)

$criteriaString = '<Criteria xmlns="http://Microsoft.EnterpriseManagement.Core.Criteria/">
<Reference Id="System.Library" Version="{0}" PublicKeyToken="{1}" Alias="System" />

function Set-SCSMSMTPAddressToUser
param ([parameter(Mandatory=$true,Position=0)][string]$UserDomain,

    [string]$criteria = [string]::Format($criteriaString, $sysMP.Version, $sysMP.KeyToken, $UserDomain, $UserName)
    [Microsoft.EnterpriseManagement.Common.ObjectProjectionCriteria]$criteriaObj = new-object Microsoft.EnterpriseManagement.Common.ObjectProjectionCriteria($criteria, $userRefProj,$managementGroup)

    $userPref = Get-SCSMObjectProjection  -Criteria $criteriaObj

    $guid = [Guid]::NewGuid().ToString("N")

    $newChannel = new-object Microsoft.EnterpriseManagement.Common.CreatableEnterpriseManagementObject($managementGroup, $endpointClass)
    $newChannel.Item($endpointClass, "Id").Value = "Notification.$guid"
    $newChannel.Item($endpointClass, "ChannelName").Value = $CRM_Epost_ChannelName
    $newChannel.Item($endpointClass, "DisplayName").Value = $CRM_Epost_DisplayName
    $newChannel.Item($endpointClass, "TargetAddress").Value = $CRM_Epost_TargetAddress
    $newChannel.Item($endpointClass, "Description").Value = $CRM_Epost_Description

    $userPref.__base.Add($newChannel, $userPrefRel.Target)


# Check on user

write-host "Part 2 Check displayname - Elapsed Time: $($ElapsedTime.Elapsed.ToString())"

$display_name1 = (Get-SCSMObject -Class (Get-SCSMClass -Name System.Domain.User$) -Filter "FirstName -eq '$CRM_firstname' and lastname -eq '$CRM_lastname' and Company -eq '$CRM_company'").displayname

write-host "displaynamename: " $display_name1

$userpreferenceclass = get-scsmrelationshipclass -name system.userhaspreference$
$class = get-scsmclass -name system.user$
$user = Get-SCSMObject -class $class -filter �displayname -eq $display_name1$mail_id = (Get-scsmrelatedobject �smobject $user �relationship $userpreferenceclass | where{$_.channelname �match �SMTP�}).ID
$mail_target = (Get-scsmrelatedobject �smobject $user �relationship $userpreferenceclass | where{$_.channelname �match �SMTP�}).targetaddress

If($mail_id  -eq $null)
        Write-Host 'Mail_target is nill for!: ' $username1 "Will now set emailaddress"
        # Set-SCSMSMTPAddressToUser "SMinternal" "gricenko" "Some New Address" "test@domain.lan"
        Set-SCSMSMTPAddressToUser "SMinternal" $username "Some Newy4 Address" ""
        Write-Host "Emailaddress set for user: " $username 
        write-host "User has allready emailadress: "$mail_target
        write-host "Changes to this has to be done in SCSM"
        write-host "mail_id in SCSM is: " $mail_id

write-host "Part 2 - Elapsed Time: $($ElapsedTime.Elapsed.ToString())"

# Part 3 - Incident
write-host "Part 3 Elapsed Time - Elapsed Time: $($ElapsedTime.Elapsed.ToString())"

$Incident_AffectedUser_displayname = (Get-SCSMObject -Class (Get-SCSMClass -Name System.Domain.User$) -Filter "FirstName -eq '$CRM_firstname' and lastname -eq '$CRM_lastname' and Company -eq '$CRM_company'").displayname

write-host $Incident_AffectedUser_displayname
New-SCSMIncident -Title $CRM_Title -Description $CRM_Description -Impact Low -Urgency Low -Classification Other -Source Phone 

# Incident - AffetedUser og AssignedToUser
write-host "Part 4 - Incident AffetedUser og AssignedToUser"
write-host "Part 4 - Elapsed Time: $($ElapsedTime.Elapsed.ToString())"
get-scsmincident -title $CRM_Title  | set-incidentuser  -Affected $Incident_AffectedUser_displayname -AssignedTo $Some_Support_dude

# The End
write-host "Part 5 - "
$Id_paa_sak = (get-scsmincident -title $CRM_Title).ID
write-host "The Incident has ID : " $Id_paa_sak
write-host "The Script used - Elapsed Time: $($ElapsedTime.Elapsed.ToString())"

Oct 21, 2011 at 5:53 PM

there are a number of calls to:

Get-SCSMClass System.Domain.User$

You should create a variable of that and use that variable over, rather than call the cmdlet repeatedly.

Also, it may be faster to use the new-scsmobject cmdlet with -nocommit rather than the lines in 137-141:

$newChannel = new-scsmobject $endpointClass -nocommit -propertyhash @{ 
Id = "Notification.$guid"
ChannelName = $CRM_Epost_ChannelName
DisplayName = $CRM_Epost_DisplayName
TargetAddress = $CRM_Epost_TargetAddress
Description = $CRM_Epost_Description
it may be quicker to use get-scsmobject rather than get-scsmincident. Something like this:
$ic = get-scsmclass Workitem.Incident$
($Id_paa_sak = (get-scsmobject $ic -filter "Title -eq $CRM_Title").DisplayName
Or something like it (my test get-scsmobject returned in 39 Milliseconds, but get-scsmincident took 150 milliseconds)