Set First Response Date

May 21, 2012 at 2:09 PM

Hello - I'm a total beginner when it comes to poweshell, but i need to create a script for a workflow, and i wondered if there was anyone that could give me a starting point...

What i need to achieve is when an incident get's a First Assigned Date the First Response Date gets set to be the same. As for us this is the first moment a job has been picked up by somebody.

Is this pretty simple?

Cheers - Andrew.